Privacy Policy

This Privacy Policy explains how Renomate (“we”, “us”, “our”) collects, uses and protects the personal information you provide when you use our website and enquiry service.

Who we are

Renomate is a home-renovation matching service that introduces homeowners to vetted, independent installers. You can contact us at info@renomate.co.uk or 01952 928 231.

Information we collect

• Contact details you provide (name, phone, email, postcode/town).
• Details about your renovation project and preferences.
• Basic technical data (such as anonymised analytics) to improve the site.

How we use your information

• To contact you about your enquiry and understand your project.
• To match you with a suitable, vetted installer from our network.
• To improve our service and, where you’ve agreed, send helpful updates.

Sharing your information

When we match you with an installer, we share the project details needed for them to help you. We do not sell your data. We use trusted service providers (for example email and hosting) who process data on our behalf under appropriate agreements.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal data, and to object to or restrict its processing. To exercise any right, contact us at info@renomate.co.uk.

Data retention & security

We keep your information only as long as necessary for the purposes above, and take reasonable measures to protect it.

Contact

Questions about this policy? Email info@renomate.co.uk.

Note: This is a working draft for review. Please have the final wording confirmed before public launch.